http://www.inocuo.org Why? Why not? Mon, 07 Feb 2011 23:55:39 +0000 en hourly 1 http://wordpress.org/?v=3.2 http://www.inocuo.org/2008/11/10/blackberry-enterprise-server-troubleshooting/ http://www.inocuo.org/2008/11/10/blackberry-enterprise-server-troubleshooting/#comments Mon, 10 Nov 2008 04:32:14 +0000 Nick http://www.inocuo.org/2008/11/10/blackberry-enterprise-server-troubleshooting/ Continue reading →]]> Okay, so here’s some common issues with BES and the fixes:

• Emails not being received on the device: This is the catch-all error. Things to check are: BES Admin permissions on Exchange, mapi32.dll and cdo.dll versions.
• Calendar appointments being received as emails: Almost certainly a CDO mismatch. Check the CDO versions.
• Calendar appointments not arriving: Could be to do with an obscure property of the AD user called homeMTA. If you are getting MAPI_E_NETWORK_ERROR errors in the MATG log, check this link: MAPI_E_NETWORK_ERROR

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